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Private Policy

Lauren Frances ROMANTIC REBOOT (RR) Tele-seminars

Tele-class Recordings
We will never share your written homework emailed to Lauren for any reason. If you choose to actively participate on the live calls, however, you will be recorded on the playbacks and recap weblinks, so please do not volunteer to work with us live if that’s of concern. You can just listen in, or use only your first name, or a fictitious name, as many of our high profile clients choose to do. It’s totally up to you!

What information do we collect from our users and how do we collect it?

We only contact individuals who specifically request that we do so or in the event that they have purchased one of our products. RR collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, postal address, and credit card information when purchasing our products. All of this information is provided to us by you.

How do we use this information?
This information is used for internal marketing purposes only. RR does not sell, exchange, or release your personal information (name, e-mail address, mailing address, credit data, etc.) Your information is not shared with any other third party or company outside of billing and shipping purposes.

What are cookies/clear GIFs and how do we use them?
Cookies: Like many other commercial sites, our Site utilizes standard technologies called “cookies” and clear GIFs to collect information about how our Site is used. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. A cookie cannot pass on a computer virus or capture any of the Personally Identifiable Information that resides on your computer.

Clear GIFs: At times, we work with third-party service partners that employ clear GIFs (also known as pixel tags, single pixel GIFs, web beacons or action tags) for our benefit to help us measure advertising effectiveness. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of our users. The main difference between the two is that clear GIFs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear GIFs are not tied to your Personally Identifiable Information and only track the visitor traffic and behavior to and on our Site.

Clear GIFs can “work with” existing cookies on a computer if they are both from the same website or advertising company. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company’s clear GIF, the website would match the clear GIFs identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information can be shared with the advertising company. We do, at times, provide such information to our third-party advertising service partners, but that information can only be used by our partner for our benefit and never includes personally identifiable information.

How do we store your information?
Your information is stored at the list server that delivers email information about the course and it’s newsletter. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive RR newsletters.

All of the email instructions for your course sent to you by RR include an unsubscribe link in them. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link. You can also contact us at lauren@laurenfrances.com to change your information at any time.

FOR EU RESIDENTS:  TRANSFERS OUTSIDE OF THE EU 

For EU Residents: Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

FOR EU RESIDENTS: YOUR LEGAL RIGHTS

Under EU data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Of course, we grant all of these requests for anyone in our community, including our US residents.

If you wish to exercise any of the rights set out above, please email us at
lauren@laurenfrances.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are an EU resident and you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Disclaimer

This policy may be changed at any time at Lauren Frances’s discretion. If we should update this policy, we will post the updates to this page on our Website. This policy was revised May 31, 2018

If you have any questions or concerns regarding our privacy policy please direct them to lauren@laurenfrances.com